Guest Experience Server — Hospitality & Upsell Pro

Finpower; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Casa Rio Team is seeking a friendly Wait Staff member to deliver food and beverages with accuracy and a positive attitude. You will help maintain dining room ambiance, assist guests with menu selections, and collaborate with team members to ensure a smooth service experience.

This role requires setting up for lunch and dinner, serving guests, upselling when appropriate, and handling checks while upholding health and safety standards. Experience in restaurant service is preferred.

Qualifications

• 1-2 years of experience in restaurant service or similar role.
• Strong communication and interpersonal skills.
• Ability to upsell and provide menu guidance.

Responsibilities

• Deliver food and beverages to guests with accuracy and courtesy.
• Assist with setting up for lunch and dinner shifts and maintaining dining area cleanliness.
• Present orders promptly and manage payments at the table.
• Coordinate with kitchen and other staff to ensure smooth service.
• Adhere to health department rules and customer service guidelines.

Skills

Customer service

Communication

Team player

Interpersonal skills

Active listening

Education

High School Diploma

Tools

POS system

Job description

Casa Rio Team is seeking a friendly Wait Staff member to deliver food and beverages with accuracy and a positive attitude. You will help maintain dining room ambiance, assist guests with menu selections, and collaborate with team members to ensure a smooth service experience.

This role requires setting up for lunch and dinner, serving guests, upselling when appropriate, and handling checks while upholding health and safety standards. Experience in restaurant service is preferred.