PM Expeditor

Olympia Hospitality; Norfolk (VA); Presencial; USD 16.000 - 23.000; Tempo integral

Benefícios oferecidos por esta vaga

Health coverage up to 80%

401K with discretionary match

Paid time off & 7 holidays

Earned wage access

Employee Assistance Program (EAP)

Hotel travel discounts

Resumo da vaga

Olympia Hospitality in Norfolk, VA is seeking a Restaurant Server to deliver friendly, efficient service and help guests enjoy a memorable dining experience.

Greet guests, take orders, suggest menu items, process payments, and maintain a clean, inviting table setting. This full-time role offers an hourly rate of $14 and a comprehensive benefits package.

We value teamwork, great communication, and a positive attitude, with opportunities to grow within a values-driven, family-friendly organization.

Qualificações

• Experience as a Server is preferred; must be of legal age to serve alcohol.

Responsabilidades

• Greet guests warmly and escort to tables.
• Take orders, explain menu, and note dietary needs.
• Enter orders into POS promptly and communicate requests.
• Serve food and beverages and ensure correct portions.
• Maintain cleanliness and replenish supplies.
• Anticipate guest needs and provide proactive service.
• Coordinate with kitchen and bar for timely service.
• Relay guest feedback to management.
• Process payments accurately and present bills.
• Uphold health and safety standards at all times.

Conhecimentos

Customer service

Communication

Attention to detail

Teamwork

Descrição da vaga

We’re more than just a team - we’re a community dedicated to making a difference every day.

At Olympia Hospitality and Glass Light Hotel & Gallery, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.

The Restaurant Server safely and efficiently provides excellent customer service with a smile! We want our guests to feel good about their dining experience so that they will tell others and become a loyal customer. We expect and encourage you to go out of your way to talk to guests and find out what their needs are before they have to ask you.

Join a Team that Puts Your Well-Being First!

At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job - you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.

Here’s How We Show Our Commitment

• Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we’re here to help you thrive personally and professionally.
• Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career.

Rate of Pay: $14.00/Hour

Responsibilities

• Greet guests warmly upon arrival, escort them to their tables, and present menus, specials, and promotions in a friendly and professional manner.
• Assist guests with menu selections, provide recommendations, and answer questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and enter them into the POS (point-of-sale) system promptly, ensuring special requests and modifications are communicated clearly to the kitchen.
• Serve food and beverages to guests efficiently and accurately, ensuring proper portioning, presentation, and temperature of items.
• Monitor tableware, glassware, and utensils for cleanliness and hygiene, and replace or replenish items as needed to maintain a neat and tidy dining environment.
• Anticipate guests' needs throughout their meal and provide proactive assistance and refills to enhance their dining experience.
• Collaborate with kitchen and bar staff to coordinate the timing of food and beverage service, ensuring that orders are prepared and delivered to guests in a timely manner.
• Communicate any special requests, dietary restrictions, or allergies to the kitchen and ensure that meals are prepared accordingly to meet guests' preferences and requirements.
• Relay guest feedback, comments, and concerns to the management team to ensure prompt resolution and guest satisfaction.
• Process guest payments accurately, handle cash and credit card transactions securely, and present bills and receipts promptly at the end of each meal.

Skills Required

• Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure.

Experience / Education

• Experience as a Server is preferred; must be of legal age if serving alcohol.

The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.