Guest Experience Server — Growth, Benefits, PTO

Downtowner; Albuquerque (NM); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Holiday pay

Sick pay

Career advancement

Employee discounts

Job summary

Palisociety's DWTNR Cocktail Bar & Lounge at ARRIVE Albuquerque is seeking a friendly Server who enjoys serving tasty food, drinks, and coffee while forging authentic guest connections.

You will work in a high-energy bar setting, providing attentive service, learning the menu, and supporting a team that values hospitality and consistency. Competitive benefits and opportunities for growth are included.

Qualifications

• 1 year of related experience as a Server in a full-service or casual dining environment.
• Clear thinker who stays calm and resolves problems using good judgment; works cohesively as part of a team.
• Ability to maintain confidentiality of guest information and hotel data.
• Able to lift up to 30lbs.
• Flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Assess, anticipate, and meet guest needs, responding quickly without losing focus on the dining experience.
• Communicate professionally with guests, coworkers, and management, adapting to different personalities with ease.
• Understand the full menu of food and beverage items, communicating it to guests effectively and accurately.
• Recognize and resolve problems using good judgment, tact, and initiative, in line with company policy.
• Perform basic accounting and math, operating cash registers, the Micros system, and hot beverage makers.
• Keep a clean, organized workspace per side-work guidelines.

Skills

Server

Customer service

Excellent communication

Tools

Micros system

Job description

Palisociety's DWTNR Cocktail Bar & Lounge at ARRIVE Albuquerque is seeking a friendly Server who enjoys serving tasty food, drinks, and coffee while forging authentic guest connections.

You will work in a high-energy bar setting, providing attentive service, learning the menu, and supporting a team that values hospitality and consistency. Competitive benefits and opportunities for growth are included.