Guest Experience Server — Flexible Hours, Tips & Growth

The Cheesecake Factory Incorporated; Pasadena (CA); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Paid vacation

Health coverage

Mental health services

Employee discounts

Career growth training

Job summary

The Cheesecake Factory Incorporated is hiring servers in California to join our bustling, high-volume dining rooms. As a server you will welcome guests, guide them through the menu, take and enter orders with a POS, and ensure timely service in a fast-paced environment.

This role offers steady hours, flexible scheduling, and tips, plus benefits like paid vacation and health coverage. You’ll be part of a team that values hospitality, communication, and a positive attitude.

Qualifications

• At least 12 months serving experience in a full-service restaurant.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a high-volume environment.
• Experience with payment processing and basic math skills.
• Dedicated, dependable, punctual, and reliable with a strong work ethic.
• Must be at least 18 years old.
• Ability to lift up to 35 pounds and stand for extended periods.

Responsibilities

• Warmly greet guests, creating a welcoming guest experience.
• Build rapport through casual conversation while providing attentive service.
• Orchestrate dining experiences in alignment with our defined service standards.
• Take and enter accurate orders using a POS system.
• Deliver food and drinks with speed and a sense of urgency.
• Fill and refill beverages, clear tables, and manage multiple tables.
• Process payments accurately, including cash handling and credit/debit transactions.
• Coordinate with the kitchen to ensure order accuracy and timely service.

Skills

Serving experience

Teamwork

Multitasking

Payment processing

Attention to detail

Customer service

Communication

Punctuality

Tools

POS system

Cash handling

Job description

The Cheesecake Factory Incorporated is hiring servers in California to join our bustling, high-volume dining rooms. As a server you will welcome guests, guide them through the menu, take and enter orders with a POS, and ensure timely service in a fast-paced environment.

This role offers steady hours, flexible scheduling, and tips, plus benefits like paid vacation and health coverage. You’ll be part of a team that values hospitality, communication, and a positive attitude.