Guest Experience Server — Flexible Hours, Tips & Growth

The Cheesecake Factory; Charlotte (NC); On-site; USD 2,800 - 9,600; Part time

Benefits offered by this job

Paid vacation and sick time

Medical, Dental, Vision, and Rx

Upsell and tips support

50% off shift meals and 25% dining

Career growth & training

Job summary

The Cheesecake Factory is seeking enthusiastic servers to join our bustling Charlotte team. You will warmly greet guests, take accurate orders using a POS system, and coordinate with the kitchen to ensure timely service. Strong communication and a high-volume multitask mindset are essential for success.

Earn hourly pay with tips, plus benefits and opportunities for growth. This role requires at least 12 months serving experience and a friendly, reliable attitude in a fast-paced dining

Qualifications

• At least 12 months serving experience in a full-service restaurant.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a high-volume environment.
• Experience with payment processing and basic math skills.
• Reliable, punctual, and dependable with a strong work ethic.
• Ability to lift up to 35 pounds and stand for extended periods.

Responsibilities

• Warmly greet guests, creating a welcoming guest experience.
• Build rapport through casual conversation while providing attentive service.
• Orchestrate dining experiences in alignment with our defined service standards.
• Take and enter accurate orders using a POS system.
• Coordinate with the kitchen to ensure order accuracy and timely service.
• Deliver food and drinks with speed and a sense of urgency.
• Process payments accurately, including cash handling and credit/debit transactions.

Skills

Serving experience

Communication skills

Multitasking

Basic math skills

Reliability

Teamwork

Tools

POS system

Job description

The Cheesecake Factory is seeking enthusiastic servers to join our bustling Charlotte team. You will warmly greet guests, take accurate orders using a POS system, and coordinate with the kitchen to ensure timely service. Strong communication and a high-volume multitask mindset are essential for success.

Earn hourly pay with tips, plus benefits and opportunities for growth. This role requires at least 12 months serving experience and a friendly, reliable attitude in a fast-paced dining