Guest Experience Server | Flexible Hours & Growth

High 5 Hospitality LLC; Arundel (DE); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Discounted meals

Tuition Reimbursement

Benefits and PTO

Values-based leadership

Opportunity for Advancement

Flexible scheduling

Job summary

High 5 Hospitality LLC is seeking team members for our growing hospitality group. Our servers create welcoming dining experiences and work with a fast-paced team to deliver accurate orders and friendly service.

This role emphasizes guest-focused service, attention to detail, and ability to adapt under pressure. Evening and weekend availability, basic math for payments, and knowledge of POS systems are helpful.

Qualifications

• Minimum 18 years of age.
• 1-2 years experience preferred, but will train.
• ABC Certification - DE.
• Ability to access online scheduling apps.
• Knowledge of RAS (Responsible Alcohol Service) procedures as defined by both federal and state laws.

Responsibilities

• Provide a warm welcome to guests and engage in conversation.
• Be knowledgeable about food and beverage options and present them in an informational, friendly, and enthusiastic manner.
• Inform guests of specials and/or promotions and answer questions about the menus.
• Enter orders into POS accurately and in proper sequence for kitchen transmission.
• Check guest IDs to ensure legal drinking age.
• Check in with guests to ensure satisfaction and address requests.
• Practice safe food handling and cleanliness at all times.
• Process guest payments accurately and handle cash/credit transactions.
• Bus tables and reset for next guests.
• Perform opening/closing duties as needed.
• Complete additional duties as assigned by supervisor.

Skills

Hospitality Skills

Attention to Detail

POS Knowledge

Conflict Management

Communication

Multitasking

Cash Handling

Guest Service Orientation

Education

High school diploma or equivalent

ABC Certification - DE

Job description

High 5 Hospitality LLC is seeking team members for our growing hospitality group. Our servers create welcoming dining experiences and work with a fast-paced team to deliver accurate orders and friendly service.

This role emphasizes guest-focused service, attention to detail, and ability to adapt under pressure. Evening and weekend availability, basic math for payments, and knowledge of POS systems are helpful.