Guest Experience Server | Fast-Paced & Team-Driven

Workstream; Holly Springs (NC); On-site; USD 1,653,000 - 2,480,000; Full time

Job summary

IHOP is seeking a friendly waiter/waitress to greet guests, take orders, and ensure a memorable dining experience. The role emphasizes attentiveness, accuracy in taking orders, and cooperative teamwork in a busy restaurant environment.

Responsibilities include upselling items, handling payments, and maintaining a clean dining area while delivering exceptional service. Previous waitstaff experience and a flexible shift schedule are valued for this position.

Qualifications

• Must have prior experience as a waiter/waitress.
• Teamwork and communication skills are essential.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must carry at least a high school diploma.

Responsibilities

• Greet guests, seat them, and escort them to their tables.
• Provide menu recommendations and information to guests.
• Upsell additional products when appropriate.
• Check IDs to prevent minors from ordering alcohol.
• Take orders and relay details to the kitchen accurately.
• Deliver food and beverages in a timely manner and handle payments.

Skills

Customer service

Multitasking

Cash handling

Communication

Education

High school diploma

Tools

POS system

Order software

Job description

IHOP is seeking a friendly waiter/waitress to greet guests, take orders, and ensure a memorable dining experience. The role emphasizes attentiveness, accuracy in taking orders, and cooperative teamwork in a busy restaurant environment.

Responsibilities include upselling items, handling payments, and maintaining a clean dining area while delivering exceptional service. Previous waitstaff experience and a flexible shift schedule are valued for this position.