Guest Experience Server - Fast-Paced Pub(Flexible Schedule)

Dockside Pub; Swampscott (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Advancement opportunities

Fun, friendly work environment

50% off meals

Health - vision and dental package

Flexible schedule

Job summary

Dockside Pub Swampscott is seeking an experienced server to join our team. The ideal candidate has 2 years of server experience and thrives in a fast-paced setting while delivering excellent guest experiences.

You will greet guests, take orders, upsell beverages, handle payments, and maintain a clean, welcoming dining area. A professional demeanor and urgency in responding to guest needs are essential in this role.

Qualifications

• 2 years of server experience
• Excellent guest service and friendly demeanor

Responsibilities

• Greet guests in a friendly, positive manner and make them feel at home.
• Exhibit selling techniques with proper knowledge, and service delivery of both alcoholic and non-alcoholic beverages.
• Utilize silent service approach and maintain a clean environment.
• Itemize bills correctly and secure payment as required.
• Bid guests farewell by using guest’s name when known, and inviting them to come back.
• Answer telephones in service areas.
• Maintain high level of professionalism that will attract guests to want to return to the property.
• Respond appropriately to guest needs and do so with a sense of urgency.

Job description

Dockside Pub Swampscott is seeking an experienced server to join our team. The ideal candidate has 2 years of server experience and thrives in a fast-paced setting while delivering excellent guest experiences.

You will greet guests, take orders, upsell beverages, handle payments, and maintain a clean, welcoming dining area. A professional demeanor and urgency in responding to guest needs are essential in this role.