Guest Experience Server — Fast-Paced Dining

hyvee; Iowa; On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee in Iowa is seeking a Server for the Market Grille department. You’ll take orders, serve meals, prepare drinks, and help create a warm, guest-focused dining experience for every guest.

If you thrive in a fast-paced environment, enjoy connecting with people, and take pride in delivering a great dining experience, we’d love to have you on our team. No education requirement; 0–2 years of related work experience preferred.

Qualifications

• Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
• Perform simple addition and subtraction, copy figures, and count and record accurately.
• Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
• Work effectively as part of a team in a fast-paced, guest-focused environment.

Responsibilities

• Greet guests with a smile, learn their names, and create a warm, welcoming experience from the moment they are seated
• Present menus to guests, answer questions about menu items, and make recommendations upon request
• Take food and beverage orders from guests, memorize or enter orders into the computer system for transmittal to kitchen staff
• Serve food and beverages to guests and prepare or serve specialty dishes at tables as required
• Prepare hot, cold, and mixed drinks for guests and chill bottles of wine as needed
• Check with guests throughout their meal to ensure satisfaction and take action to correct any issues
• Verify guest identification to ensure minimum age requirements are met for the consumption of alcoholic beverages
• Prepare itemized checks, collect payment from guests, and accurately report tip income
• Clean tables and counters after guests have finished dining
• Stock service areas with supplies including coffee, food, tableware, and linens
• Stay knowledgeable of all menu items including bar offerings where applicable
• Wash dishes and order product and supplies as necessary
• Answer the telephone promptly and provide friendly, helpful service to guests who call
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Skills

Follow instructions

Teamwork

Customer service

Attention to detail

Job description

Hy-Vee in Iowa is seeking a Server for the Market Grille department. You’ll take orders, serve meals, prepare drinks, and help create a warm, guest-focused dining experience for every guest.

If you thrive in a fast-paced environment, enjoy connecting with people, and take pride in delivering a great dining experience, we’d love to have you on our team. No education requirement; 0–2 years of related work experience preferred.