Guest Experience Host - Fast-Paced Dining

Nordstrom Inc; Muskegon (MI); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Merchandise Discount

EAP Resources

Job summary

Nordstrom Inc. is seeking a friendly host/hostess to greet and seat guests, promote the menu, and help maintain smooth restaurant operations in Muskegon, Michigan. You will assist with training new staff, aid multiple areas as needed, and support front-of-house activities such as answering phones and handling basic transactions.

A flexible schedule is required. The role emphasizes customer service excellence and teamwork in a fast-paced environment, with opportunities to contribute to a

Qualifications

• The ideal host/hostess is self-motivated, friendly and committed to providing outstanding customer service every day.
• The ability to communicate clearly and professionally with customers and coworkers
• A food handler’s card where required by local and state regulations
• 1+ year experience in food service/hospitality (preferred)

Responsibilities

• Greet and seat customers quickly and in a professional manner
• Share knowledge and enthusiasm about the restaurant's menu and products with customers
• Assist with new employee training by positively reinforcing successful performance and offer assistance as needed
• Support other areas of the restaurant as requested, such as answering telephones, completing financial transactions, stock work, cleanup and documentation

Skills

Customer service

Communication

Flexibility

Job description

Nordstrom Inc. is seeking a friendly host/hostess to greet and seat guests, promote the menu, and help maintain smooth restaurant operations in Muskegon, Michigan. You will assist with training new staff, aid multiple areas as needed, and support front-of-house activities such as answering phones and handling basic transactions.

A flexible schedule is required. The role emphasizes customer service excellence and teamwork in a fast-paced environment, with opportunities to contribute to a