Dynamic Waiter/Waitress — Exceptional Guest Service

The Delta by Marriott; Toledo (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

The Delta by Marriott Toledo invites an energetic waiter/waitress to join our dining team. You will greet guests, seat them, and guide them through the menu while ensuring prompt delivery of orders and a superior hospitality experience.

You will work closely with teammates to maintain high service standards, handle cash or card payments, and contribute to upselling and guest satisfaction in a fast-paced hotel restaurant environment.

Qualifications

• Must have prior experience as a waiter/waitress.
• Ability to multitask and work quickly.
• Strong teamwork and communication skills.
• Able to handle cash and card transactions.
• High school diploma is required.

Responsibilities

• Greet, seat, and escort guests.
• Provide menu recommendations and information.
• Upsell additional products when appropriate.
• Check IDs to prevent minors from ordering alcohol.
• Take orders using software or memorize details.
• Communicate order details to kitchen staff.
• Deliver food and beverages in a timely fashion.
• Deliver checks and collect payments.
• Clean and maintain tables and tableware.
• Provide an exceptional customer experience.

Skills

Customer service

Teamwork

Money handling

Multitasking

Shift flexibility

Education

High school diploma

Tools

POS software

Job description

The Delta by Marriott Toledo invites an energetic waiter/waitress to join our dining team. You will greet guests, seat them, and guide them through the menu while ensuring prompt delivery of orders and a superior hospitality experience.

You will work closely with teammates to maintain high service standards, handle cash or card payments, and contribute to upselling and guest satisfaction in a fast-paced hotel restaurant environment.