Guest Experience Server - Evening Socials & Events

Embassy Suites Houston Downtown; Houston (TX); On-site; USD 32,000 - 44,000; Full time

Job summary

Embassy Suites Houston Downtown is seeking a Comp Server to deliver warm, attentive service during hotel events such as evening socials and happy hours. The role focuses on cleanliness, presentation, and creating a relaxed social atmosphere for guests.

Two years of food and beverage experience is preferred along with current Food Handler or ServSafe certification. You will work with kitchen and front desk teams to ensure smooth event coordination while adhering to health and alcohol service

Qualifications

• One to two years of experience in food and beverage service or hotel preferred.
• Strong organizational and customer service skills.
• Certificate required: Food Handler’s certificate or ServSafe; TX TABC or LA RVSP certificates.

Responsibilities

• Set up and replenish complimentary food and beverage stations for evening socials, happy hours, and other guest events.
• Ensure all food items are attractively presented, properly labeled, and meet brand and safety standards.
• Serve additional food and beverage offerings upon guest request, including alcoholic and non-alcoholic drinks.
• Greet guests warmly as they arrive, offering assistance and enhancing the social atmosphere.
• Monitor guest flow and proactively clear tables, reset seating areas, and maintain cleanliness throughout the event.
• Restock supplies and maintain inventory of food, beverages, utensils, and service ware.
• Collaborate with kitchen and front desk teams to ensure smooth coordination and timely service.
• Uphold all health, safety, and alcohol service regulations to ensure a safe and enjoyable guest experience.

Skills

Customer service

Food and beverage service

Organizational skills

Communication

Education

High school diploma or equivalent

Job description

Embassy Suites Houston Downtown is seeking a Comp Server to deliver warm, attentive service during hotel events such as evening socials and happy hours. The role focuses on cleanliness, presentation, and creating a relaxed social atmosphere for guests.

Two years of food and beverage experience is preferred along with current Food Handler or ServSafe certification. You will work with kitchen and front desk teams to ensure smooth event coordination while adhering to health and alcohol service