Server

Embassy Suites Houston Downtown; Houston (TX); On-site; USD 32,000 - 44,000; Full time

Job summary

Embassy Suites Houston Downtown is seeking a Comp Server to deliver warm, attentive service during hotel events such as evening socials and happy hours. The role focuses on cleanliness, presentation, and creating a relaxed social atmosphere for guests.

Two years of food and beverage experience is preferred along with current Food Handler or ServSafe certification. You will work with kitchen and front desk teams to ensure smooth event coordination while adhering to health and alcohol service

Qualifications

• One to two years of experience in food and beverage service or hotel preferred.
• Strong organizational and customer service skills.
• Certificate required: Food Handler’s certificate or ServSafe; TX TABC or LA RVSP certificates.

Responsibilities

• Set up and replenish complimentary food and beverage stations for evening socials, happy hours, and other guest events.
• Ensure all food items are attractively presented, properly labeled, and meet brand and safety standards.
• Serve additional food and beverage offerings upon guest request, including alcoholic and non-alcoholic drinks.
• Greet guests warmly as they arrive, offering assistance and enhancing the social atmosphere.
• Monitor guest flow and proactively clear tables, reset seating areas, and maintain cleanliness throughout the event.
• Restock supplies and maintain inventory of food, beverages, utensils, and service ware.
• Collaborate with kitchen and front desk teams to ensure smooth coordination and timely service.
• Uphold all health, safety, and alcohol service regulations to ensure a safe and enjoyable guest experience.

Skills

Customer service

Food and beverage service

Organizational skills

Communication

Education

High school diploma or equivalent

Job description

Job Title: Comp Server

Department: Food and Beverage

Supervisor: Food and Beverage Manager/Director/Restaurant Manager

Summary

This role is responsible for delivering exceptional guest experiences during complimentary hotel events such as evening socials and happy hours. This position is responsible for ensuring cleanliness and presentation standards, and providing warm, attentive service to guests in a relaxed social setting.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Set up and replenish complimentary food and beverage stations for evening socials, happy hours, and other guest events.
• Ensure all food items are attractively presented, properly labeled, and meet brand and safety standards.
• Serve additional food and beverage offerings upon guest request, including alcoholic and non-alcoholic drinks.
• Greet guests warmly as they arrive, offering assistance and enhancing the social atmosphere.
• Monitor guest flow and proactively clear tables, reset seating areas, and maintain cleanliness throughout the event.
• Restock supplies and maintain inventory of food, beverages, utensils, and service ware.
• Collaborate with kitchen and front desk teams to ensure smooth coordination and timely service.
• Uphold all health, safety, and alcohol service regulations to ensure a safe and enjoyable guest experience.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

One to two years’ experience in food and beverage service or hotel preferred but not required. Strong organizational skills and customer service skills as well as food and beverage service knowledge.

Certificates, Licenses, Registrations

Current Food Handler’s certificate or ServSafe certification is required. Current TABC (TX) or RVSP (LA) is required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand for extended periods, walking, pushing, bending and reaching, stooping, kneeling, or crouching. The employee may have to move, set up and tear down restaurant equipment including but not limited to chairs, tables, linens, service ware etc. The employee must occasionally lift and/or move up to 50 pounds.