Guest Experience Server — Elevate Dining & Service

loewshotels; Chicago (IL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive benefits

Paid time off

Tuition reimbursement

Pet insurance

Team member hotel rates

Discounts and perks

Job summary

Loews Chicago Hotel in Chicago, IL, is seeking a Restaurant Server to provide exceptional table service, anticipate guest needs, and create a warm, memorable dining experience. This role directly influences the restaurant's atmosphere, guest satisfaction, and overall success.

Join a team that values service-minded professionals with strong communication and the ability to handle busy service periods. Prior hospitality experience is preferred, and familiarity with POS systems is a plus; high

Qualifications

• Previous restaurant or hospitality experience.
• Strong guest service and communication skills.
• Ability to stand, bend, and lift up to 40-50 pounds as needed.
• Experience with POS systems (preferred).
• High School Diploma or equivalent (preferred).

Responsibilities

• Greet guests promptly and present menus with confidence.
• Take accurate food and beverage orders, including dietary preferences.
• Serve food and beverages efficiently while ensuring quality and presentation.
• Check back with guests to ensure satisfaction throughout their visit.
• Process payments accurately using POS systems.
• Maintain thorough menu knowledge to offer recommendations.
• Communicate guest needs or special requests to the kitchen or bar.
• Keep tables and surrounding areas clean, tidy, and stocked.
• Assist with opening, closing, and restocking duties.
• Support team members to ensure timely and coordinated service.

Skills

Guest service

Communication

Hospitality experience

Physical stamina

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Loews Chicago Hotel in Chicago, IL, is seeking a Restaurant Server to provide exceptional table service, anticipate guest needs, and create a warm, memorable dining experience. This role directly influences the restaurant's atmosphere, guest satisfaction, and overall success.

Join a team that values service-minded professionals with strong communication and the ability to handle busy service periods. Prior hospitality experience is preferred, and familiarity with POS systems is a plus; high