Guest Experience Server — Elevate Dining Moments

IHG Hotels & Resorts; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

IHG Hotels & Resorts in Boston is seeking a diligent Restaurant Server to welcome guests, suggest menu items and ensure service meets our high standards. You will engage with guests, maintain dining room flow, and contribute to a welcoming atmosphere throughout your shift.

You will manage guest queries, assist with dining room duties, and uphold safety and cleanliness while wearing the uniform with pride. Flexible night, weekend, and holiday shifts are required to accommodate hotel operations.

Responsibilities

• Make meals memorable by delivering high-standard service.
• Manage supplies and equipment; minimise waste.
• Report unsafe equipment, low supplies or safety incidents.
• Follow safety procedures and wear PPE.
• Meet local cleanliness and hygiene laws.
• Assist with washing up and kitchen duties when needed.
• Assist guests with queries to improve experience.
• Wear uniform with pride.
• Perform other duties as needed.

Job description

IHG Hotels & Resorts in Boston is seeking a diligent Restaurant Server to welcome guests, suggest menu items and ensure service meets our high standards. You will engage with guests, maintain dining room flow, and contribute to a welcoming atmosphere throughout your shift.

You will manage guest queries, assist with dining room duties, and uphold safety and cleanliness while wearing the uniform with pride. Flexible night, weekend, and holiday shifts are required to accommodate hotel operations.