Guest Experience Server — Elevate Dining

800_ilani Cowlitz Tribal Gaming Authority; United States; On-site; USD 23,000 - 26,000; Full time

Job summary

ilani in Ridgefield, Washington, located on the Cowlitz Reservation, seeks staff to deliver exceptional guest experiences across dining and beverage service. The role emphasizes greeting guests, presenting menus, explaining specials, and making thoughtful recommendations.

The position requires standing for long shifts, maintaining knowledge of alcohol procedures, and collaborating with team members to ensure timely service.

Qualifications

• High school diploma or GED required.
• At least 1 year experience in a high-volume food & beverage setting.
• Excellent interpersonal and teamwork skills.
• Ability to stand for an 8-hour shift and lift up to 50 lbs.

Responsibilities

• Greet guests, present menus, explain specials, and suggest items.
• Take guest orders, place orders, and serve courses.
• Maintain cleanliness and reset tables between courses.
• Check IDs and ensure responsible alcohol service.
• Total bills, handle payments, and make change.

Skills

Interpersonal skills

Customer service

Stamina for shifts

Lift up to 50 lbs

21+ years old

Willing to work in smoking environment

Education

High School Diploma / GED

Job description

ilani in Ridgefield, Washington, located on the Cowlitz Reservation, seeks staff to deliver exceptional guest experiences across dining and beverage service. The role emphasizes greeting guests, presenting menus, explaining specials, and making thoughtful recommendations.

The position requires standing for long shifts, maintaining knowledge of alcohol procedures, and collaborating with team members to ensure timely service.