Guest Experience Server — Elevate Dining

Crowne Plaza Louisville Airport Expo Ctr; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Crowne Plaza Louisville Airport Expo Ctr invites you to join Al's Table as a Server in Louisville, KY. You will create memorable guest experiences with friendly, professional service from arrival to departure.

We seek candidates with 2–5 years of full‑service restaurant experience, Micros POS familiarity, and the ability to upsell drinks and meals while enforcing KY liquor laws. This is a part‑ or full‑time role with flexible hours.

Qualifications

• 2–5 years of experience in a full-service restaurant.
• Micros POS experience or similar touchscreen systems.
• Must be at least 18 years old to serve alcohol under KY law.

Responsibilities

• Greet guests, present specials, and answer questions about food and beverages.
• Perform the Steps of Service and ensure orders are prepared correctly and timely.
• Serve three to four tables as assigned by management and upsell items when appropriate.
• Stock and maintain stations; complete pre- and post-shift duties as directed.
• Process guest payments using the POS system and handle cash procedures.
• Maintain cleanliness and ensure smooth operation of the restaurant.
• Ensure guests are of legal drinking age and manage alcohol service appropriately.

Skills

Customer service

Guest interaction

Upselling

POS system

Education

High school diploma or equivalent

Tools

Micros POS

Touchscreen interface

Job description

Crowne Plaza Louisville Airport Expo Ctr invites you to join Al's Table as a Server in Louisville, KY. You will create memorable guest experiences with friendly, professional service from arrival to departure.

We seek candidates with 2–5 years of full‑service restaurant experience, Micros POS familiarity, and the ability to upsell drinks and meals while enforcing KY liquor laws. This is a part‑ or full‑time role with flexible hours.