Banquet Service Specialist

AJS Hotels; Louisville (KY); On-site; USD 33,062,400 - 45,460,800; Full time

Job summary

Crowne Plaza Louisville is seeking a dedicated Banquet Server to support the banquet team in delivering dining experiences that meet or exceed guest expectations. You will greet guests, answer questions about food and beverage, and serve multiple tables during sit-down functions.

This role operates in a busy back-of-house setting; exposure to noise and hazards is possible. You will maintain a neat uniform, assist teammates, stock stations, and perform pre- and post-service duties as required.

Qualifications

• Generally 0-2 years of experience required.
• Must be at least 20 years old to serve alcoholic beverages per KY Liquor Law.
• Back-of-house setting can be loud; hands must be washed regularly.
• Standard uniform and personal hygiene expected.

Responsibilities

• Greet guests and answer questions regarding food and beverage.
• Serve three to four tables as determined by management.
• Stock stations and complete pre/post job duties as directed by the manager.
• Interact with guests in a friendly, fast manner.
• Set, clear, and serve tables during banquet functions.
• Observe guests and respond to requests to ensure satisfaction.
• Report to work in a neat uniform and maintain grooming standards.
• Assist team members as needed; perform other duties as required.

Skills

Knowledge of customer service

Attention to detail

Job description

Crowne Plaza Louisville is seeking a dedicated Banquet Server to support the banquet team in delivering dining experiences that meet or exceed guest expectations. You will greet guests, answer questions about food and beverage, and serve multiple tables during sit-down functions.

This role operates in a busy back-of-house setting; exposure to noise and hazards is possible. You will maintain a neat uniform, assist teammates, stock stations, and perform pre- and post-service duties as required.