Guest Experience Server & Counter Specialist

ROMA PIZZA; Scranton (Lackawanna County); On-site; USD 17,000 - 25,000; Part time

Job summary

ROMA PIZZA in Scranton is seeking a friendly Server/Counter Help to greet customers, take orders, prepare items, and ensure guest satisfaction. You will handle cash, operate the POS, and contribute to a lively, welcoming atmosphere.

The role emphasizes accuracy in order taking, food safety, and customer engagement to drive repeat visits and positive dining experiences. This is a part-time on-site position at our Scranton location.

Qualifications

• Greet customers and take orders using POS with accuracy.
• Handle cash transactions and balance till.
• Provide friendly, efficient service to ensure guest satisfaction.
• Upsell menu items to enhance sales and experience.
• Maintain counter cleanliness and food safety standards.

Responsibilities

• Greet customers warmly and take orders accurately using POS.
• Prepare and assemble food items while maintaining food safety standards.
• Handle cash transactions and cashier duties with accuracy.
• Upsell popular items to boost sales and guest experience.
• Keep counter area clean and ensure proper sanitation.

Skills

POS system

Cash handling

Customer service

Upselling

Attention to detail

Tools

POS system

Job description

ROMA PIZZA in Scranton is seeking a friendly Server/Counter Help to greet customers, take orders, prepare items, and ensure guest satisfaction. You will handle cash, operate the POS, and contribute to a lively, welcoming atmosphere.

The role emphasizes accuracy in order taking, food safety, and customer engagement to drive repeat visits and positive dining experiences. This is a part-time on-site position at our Scranton location.