Guest Experience Server — Casino Dining & Tips

PENN Entertainment; Morgantown (AZ); On-site; USD 372,000 - 504,000; Full time

Job summary

PENN Entertainment is hiring servers to deliver an outstanding guest dining experience across its North American venues. You will greet guests, take orders, and provide friendly, efficient service in a fast-paced environment.

Starting wage is posted below with the potential for tips; applicants should be able to work nights, weekends, and holidays. The role emphasizes teamwork, professionalism, and compliance with service standards.

Qualifications

• Must be 18 years of age.
• Must have High School Diploma/GED.
• Must have 1–2 years of experience or equivalent education.
• Excellent customer service and communication skills.
• Must be able to count money and give correct change.

Responsibilities

• Greets guests and verbally acknowledges each guest promptly.
• Provides superb service following service standards.
• Inputs orders accurately into the computer and delivers food, wine and beverages.
• Reconciles checks and thanks guests.
• Clears and resets tables and maintains station cleanliness.
• Performs opening/closing side work and follows alcohol service guidelines.

Skills

Customer service

Communication skills

Cash handling

Night/Weekend availability

Education

High School Diploma or GED

Tools

POS system

Job description

PENN Entertainment is hiring servers to deliver an outstanding guest dining experience across its North American venues. You will greet guests, take orders, and provide friendly, efficient service in a fast-paced environment.

Starting wage is posted below with the potential for tips; applicants should be able to work nights, weekends, and holidays. The role emphasizes teamwork, professionalism, and compliance with service standards.