Guest Experience Server & Beverages Specialist

SA Hospitality Group; City of Rochester (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

SA Hospitality Group in Rochester, NY is seeking a guest-focused restaurant server assistant to greet guests, explain menus, take beverage and food orders, and serve with a friendly, efficient approach. The role requires maintaining clean stations and performing opening/closing duties while delivering a high standard of guest service.

The ideal candidate will communicate in English, multitask in a fast-paced environment, and work well within a team.

Qualifications

• Must possess strong English communication to interact with guests and staff.
• Ability to multitask in a fast-paced environment.
• Flexible schedule and reliable attendance.
• Detail oriented with a focus on accuracy and cleanliness.
• Able to work as part of a team and maintain personal cleanliness.

Responsibilities

• Greet all guests and explain menus and offerings.
• Take beverage and food orders promptly and professionally.
• Serve beverages and food to guests.
• Clear and clean tables quickly and efficiently.
• Perform side-work and service opening/closing duties as required.
• Maintain clean and organized wait staff stations throughout the shift.
• Notify management of any service, guest or safety issues.
• Assist with service-related tasks and food delivery as needed.
• Follow opening and closing procedures for service periods.
• Provide professional demeanor with staff at all times.
• Answer questions about the brand and offerings for guests.

Skills

Customer service

Multitasking

Teamwork

Attention to detail

Time management

Job description

SA Hospitality Group in Rochester, NY is seeking a guest-focused restaurant server assistant to greet guests, explain menus, take beverage and food orders, and serve with a friendly, efficient approach. The role requires maintaining clean stations and performing opening/closing duties while delivering a high standard of guest service.

The ideal candidate will communicate in English, multitask in a fast-paced environment, and work well within a team.