Guest Experience Server Assistant | Fast-Paced & Fun

Dave & Buster's Management Corporation, Inc.; Grand Rapids (MI); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

50% off food & unlimited gameplay

Tuition Reimbursement

New Center Opening Team

Job summary

Main Event in Grand Rapids, MI is seeking a Server Assistant to support servers, greet guests, and keep dining areas clean while delivering food and drinks promptly. This role emphasizes safety, sanitation, and guest-focused service in a fast-paced environment.

You will assist with refills, pre-bussing, table turns, and opening/closing duties, ensuring memorable guest experiences and teamwork across shifts.

Qualifications

• Prior food and beverage experience is a plus, but not required.
• Guest-focused mindset and hospitality.
• Ability to work as part of a team.
• Food Handlers and Alcohol certifications, as required.
• Clear communication and sense of urgency in a fast-paced dining area.
• Comfort handling in a fast-paced environment with strong problem-solving.

Responsibilities

• Uphold cleanliness and safety standards.
• Greet guests and take drink orders.
• Deliver food and drinks promptly and anticipate guest needs.
• Support server with refilling condiments, pre-bussing tables, and turning tables.
• Provide exceptional service to create memorable guest experiences.
• Perform opening, mid-day, or closing duties.

Skills

Guest-focused

Teamwork

Effective communication

Sense of urgency

Problem-solving

Multi-tasking

Patience

Education

Food Handlers Certification

Alcohol Certification

Job description

Main Event in Grand Rapids, MI is seeking a Server Assistant to support servers, greet guests, and keep dining areas clean while delivering food and drinks promptly. This role emphasizes safety, sanitation, and guest-focused service in a fast-paced environment.

You will assist with refills, pre-bussing, table turns, and opening/closing duties, ensuring memorable guest experiences and teamwork across shifts.