Guest Experience Server Assistant

Cloudland At Mclemore Resort Lookout Mountain, Curio By Hilton; Rising Fawn (GA); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality is seeking a restaurant server to ensure guests have an enjoyable dining experience by delivering prompt and courteous food and beverage services. You will clean and reset tables, memorize menu items, maintain cleanliness, and participate in pre-meal meetings to stay informed about products and services.

Ideal candidates have high school education, 3–6 months in food/beverage service, and strong communication.

Qualifications

• High school education or equivalent experience.
• Three - Six months experience in a food/beverage services environment or establishment.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Communicate information and hotel services to management, staff and guests.

Responsibilities

• Ensure tables are cleaned and set in a timely manner to effectively serve our guests.
• Memorize menu items, recipes and daily specials to answer questions and make recommendations.
• Maintain cleanliness standards in restaurant, wait-station, and kitchen service area.
• Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility.
• Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.
• Present a clean and professional appearance at all times.
• Maintain a friendly, cheerful and courteous demeanor always.
• Perform other duties as assigned, requested or deemed necessary by management.

Skills

Communication

Customer service

Manual dexterity

Teamwork

Education

High school diploma or equivalent

Job description

Valor Hospitality is seeking a restaurant server to ensure guests have an enjoyable dining experience by delivering prompt and courteous food and beverage services. You will clean and reset tables, memorize menu items, maintain cleanliness, and participate in pre-meal meetings to stay informed about products and services.

Ideal candidates have high school education, 3–6 months in food/beverage service, and strong communication.