Guest Experience Server Assistant

Wischermann Partners; Owatonna (MN); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Pet Insurance

Fully vested 401k

Employee Assistance Program

Earned Sick and Safe Time

Holiday Pay

Job summary

Wischermann Partners in Owatonna, MN is seeking a Server Assistant to support the restaurant team and ensure guest dining experiences are smooth and enjoyable. You will set and clear tables, maintain cleanliness, and assist in delivering food and beverages.

This part-time role requires familiarity with menu items, strong English communication, and the ability to stand for long periods. Training on alcohol service and safety standards will be provided.

Qualifications

• English reading/writing proficiency
• Minimum two years' hospitality experience in full-service hotel/restaurant
• TIPS certification required within 30 days of hire
• Experience with MICROS POS preferred

Responsibilities

• Have a good knowledge of restaurant service procedures and functions.
• Work diligently to clean tables as they are vacated by guests.
• Assist in clearing or resetting tables according to hotel standards.
• Have a good understanding of all menu items to answer guests' questions and make suggestions.
• Maintain complete knowledge and comply with all departmental policies, service standards, and standard operating procedures.
• Assist to serve alcoholic, non-alcoholic, and meals to guests, courteously and efficiently according to hotel standards.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Maintain complete knowledge of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, menus, price range, and dress code of assigned outlet.
• Maintain complete knowledge of equipment and use only as intended.
• Maintain positive guest relations at all times and resolve all guest complaints, ensuring guest satisfaction.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minor, intoxicated persons, and drunk driving.
• Complete opening and closing side duties.
• Ensure maximum usage of all supplies to attain budgeted food and beverage cost and to prevent waste.
• Use all chemicals in accordance with OSHA regulations and hotel requirements.
• Maintain a professional and personable appearance at all times, according to hotel standards.
• Successfully achieve the hotel's core values of ownership, innovation, craft, respect, and community.
• All other duties as requested.

Skills

English proficiency

Two years experience

TIPS certification

MICROS POS experience

Physical stamina

Teamwork

Flexibility schedule

Education

High School or equivalent

Tools

MICROS POS

Job description

Wischermann Partners in Owatonna, MN is seeking a Server Assistant to support the restaurant team and ensure guest dining experiences are smooth and enjoyable. You will set and clear tables, maintain cleanliness, and assist in delivering food and beverages.

This part-time role requires familiarity with menu items, strong English communication, and the ability to stand for long periods. Training on alcohol service and safety standards will be provided.