Guest Experience Server

MADRES BRUNCH WHITTIER INC; Rancho Cucamonga (CA); On-site; USD 22,000 - 28,000; Full time

Job summary

MADRES BRUNCH WHITTIER INC is seeking a hospitality associate to greet guests, explain menus, and offer recommendations. You will take and serve orders, manage tables, and assist with bussing and sanitation. The role requires comfortable handling payments and maintaining cleanliness.

Flexibility to work evenings, weekends, and holidays is important. Prior food service experience is nice-to-have, and strong communication with guests and team members will help ensure a smooth guest experience.

Qualifications

• Previous food service or hospitality experience is preferred but not always required.
• Excellent interpersonal skills to interact with guests and kitchen staff.
• Ability to stand and walk for long periods and lift trays.
• Willingness to work evenings, weekends, and holidays.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Customer Service: Welcoming guests, answering menu questions, making recommendations, and addressing complaints.
• Order Management: Taking, punching, and serving food and beverage orders accurately.
• Table Maintenance: Setting tables, removing, and clearing dishes (bussing).
• Safety & Sanitation: Following food safety standards and cleaning designated areas.
• Payments: Handling cash and electronic transactions securely.

Skills

Experience in food service

Interpersonal communication

Physical stamina

Flexibility

POS familiarity

Tools

POS (Point-of-Sale)

Job description

MADRES BRUNCH WHITTIER INC is seeking a hospitality associate to greet guests, explain menus, and offer recommendations. You will take and serve orders, manage tables, and assist with bussing and sanitation. The role requires comfortable handling payments and maintaining cleanliness.

Flexibility to work evenings, weekends, and holidays is important. Prior food service experience is nice-to-have, and strong communication with guests and team members will help ensure a smooth guest experience.