Guest Experience Server

Detour American Grille; Indianapolis (IN); On-site; USD 17,000 - 28,000; Full time

Job summary

Detour American Grille in Southport is seeking friendly servers to deliver attentive service in a fast-paced dining room. You will take orders, input them into the POS, deliver meals and beverages, and ensure accuracy and guest comfort throughout the meal.

Greet guests sincerely, explain specials and promotions, maintain station cleanliness, and uphold all liquor policies and safety rules. A courteous, professional demeanor and reliable punctuality are essential to providing an outstanding guest

Qualifications

• High School graduate or equivalent preferred
• Must be 18 years of age or older
• Valid Food Worker Card required
• Prefer a minimum of one year of previous serving experience
• Ability to effectively communicate in English (verbal and written)
• Must have a courteous, friendly and professional demeanor
• Ability to stand, walk, and carry food trays for prolonged periods of time

Responsibilities

• Service of food and/or beverage to include the order-taking, delivery and clearing of any food and/or beverage items
• Checks station before, during and after shift for proper set-up and cleanliness
• Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
• Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order
• Retrieves order from kitchen, confirms its accuracy and delivers it to guests
• Ascertain guest satisfaction throughout the meal service
• Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

Skills

English communication

Customer service

Professional demeanor

Education

High school diploma or equivalent

Job description

Detour American Grille in Southport is seeking friendly servers to deliver attentive service in a fast-paced dining room. You will take orders, input them into the POS, deliver meals and beverages, and ensure accuracy and guest comfort throughout the meal.

Greet guests sincerely, explain specials and promotions, maintain station cleanliness, and uphold all liquor policies and safety rules. A courteous, professional demeanor and reliable punctuality are essential to providing an outstanding guest