Guest-Experience Server

Detour American Grille; Fishers (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Detour American Grille is seeking a courteous and professional server to provide food and beverage service. You will take and relay orders, input them into the POS, ensure accurate delivery, and monitor guest satisfaction throughout the meal experience.

Requires 18+ years of age, a valid Food Worker Card, and strong English communication. Prior serving experience and a polished demeanor are preferred for success in this role.

Qualifications

• High School graduate or equivalent preferred.
• Must be 18 years of age or older.
• Valid Food Worker Card required.
• Prefer a minimum of one year of previous serving experience.
• Ability to effectively communicate in English (verbal and written).
• Must have a courteous, friendly and professional demeanor.
• Ability to stand, walk, and carry food trays for prolonged periods of time.

Responsibilities

• Service of food and/or beverage to include the order-taking, delivery and clearing of any food and/or beverage items.
• Checks station before, during and after shift for proper set-up and cleanliness.
• Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order.
• Retrieves order from kitchen, confirms its accuracy and delivers it to guests.
• Ascertain guest satisfaction throughout the meal service.
• Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests.

Skills

English communication

Customer service

Professional demeanor

Stamina & mobility

Education

High School diploma or equivalent

Job description

Detour American Grille is seeking a courteous and professional server to provide food and beverage service. You will take and relay orders, input them into the POS, ensure accurate delivery, and monitor guest satisfaction throughout the meal experience.

Requires 18+ years of age, a valid Food Worker Card, and strong English communication. Prior serving experience and a polished demeanor are preferred for success in this role.