Guest Experience & Security Attendant

Escondido Golf & Lake Club; Horseshoe Bay (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Tuition reimbursement

Flexible scheduling

Employee discount

Job summary

Escondido Golf & Lake Club is seeking a Welcome Cottage / Loss Prevention Agent to protect people, property, and the club’s reputation while delivering exceptional hospitality. You will greet members and guests, manage access, and maintain a secure yet inviting gate area.

The role emphasizes friendly service, attention to detail, and calm professionalism in changing conditions across outdoor and interior spaces. Training is provided for the right candidate to uphold club standards.

Qualifications

• Experience in security, loss prevention, hospitality, customer service, or a related field preferred; we will train the right person.
• Friendly, outgoing, and uplifting personality with a genuine desire to make people feel welcome.
• Strong attention to detail, good judgment, and solid problem-solving skills.
• Comfortable using computers, security systems, and digital reporting tools.
• Ability to remain calm, professional, and courteous in high-pressure situations.
• Strong communication skills and a commitment to confidentiality and discretion.
• Ability to work outdoors in varying weather conditions, stand for extended periods, walk large properties, and perform light grounds upkeep.

Responsibilities

• Greet every person who arrives or passes through, whether on foot or in a vehicle, with a smile and welcoming demeanor.
• Operate the gate and verify access for employees, vendors, contractors, and guests according to Club protocols.
• Conduct preventive security rounds throughout the Club, including buildings, amenities, parking areas, and high-traffic zones.
• Monitor security cameras, access logs, and digital reporting tools during shifts.
• Document incidents accurately and completely, and support investigations when requested.

Skills

Security experience

Hospitality

Customer service

Attention to detail

Communication

Calm under pressure

Tools

Security systems

Digital reporting tools

Computers

Job description

Escondido Golf & Lake Club is seeking a Welcome Cottage / Loss Prevention Agent to protect people, property, and the club’s reputation while delivering exceptional hospitality. You will greet members and guests, manage access, and maintain a secure yet inviting gate area.

The role emphasizes friendly service, attention to detail, and calm professionalism in changing conditions across outdoor and interior spaces. Training is provided for the right candidate to uphold club standards.