Guest Experience & Sales Specialist

Gfhonda; Grand Forks (ND); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) with company matching

Paid time off

Employee vehicle discounts

Career growth opportunities

Volunteer time off

Training and development

Job summary

Rydell Automotive is seeking a friendly, energetic Customer Care Representative in Grand Forks to assist guests with vehicle questions, provide information on newest models, and guide them through the buying process. Training is provided to support growth in your career.

You will engage with guests via internet, phone, text, and live chat, maintain positive relationships with teammates, and help find the best vehicle for each lifestyle. A positive attitude is essential.

Qualifications

• 1 year of customer service experience.
• Strong written and verbal communication.
• Team-oriented with a positive attitude.
• Prompt, courteous, and adaptable to changing needs.

Responsibilities

• Engage directly with guests who inquire about car buying.
• Hand off guests to sales specialists when appropriate.
• Respond quickly to internet, phone, text, and live chat inquiries.
• Help guests find vehicles that fit their lifestyle and needs.
• Follow up with guests not ready to purchase.

Skills

Customer service

Communication skills

Team player

Prompt and courteous

Quick learner

Growth mindset

Adaptability

Positive attitude

Computer skills

Professional work ethic

Job description

Rydell Automotive is seeking a friendly, energetic Customer Care Representative in Grand Forks to assist guests with vehicle questions, provide information on newest models, and guide them through the buying process. Training is provided to support growth in your career.

You will engage with guests via internet, phone, text, and live chat, maintain positive relationships with teammates, and help find the best vehicle for each lifestyle. A positive attitude is essential.