Guest Experience & Sales Pro - Wax & Skincare

EWC Growth; Largo (FL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Complementary waxing services

50% off skincare retail products

401(k) plan (for eligible employees)

Paid time off & sick leave

Company-paid life and disability保险

Job summary

EWC Growth in Largo, FL is seeking a Guest Service Associate to create an exceptional guest experience while driving sales and supporting daily operations.

You will learn our services, upsell waxing treatments and skincare, process payments and refunds, manage reservations, and maintain a welcoming, sparkling lobby. Strong communication, reliability, and a positive, professional demeanor are essential. This is a hands-on role with ongoing training and real career growth within our luxury brand.

Qualifications

• High school diploma or GED is required.
• 2+ years of customer service or sales experience, preferably in retail.
• Excellent written and verbal communication with strong attention to detail.
• Ability to work flexible days and hours, including weekends/evenings.

Responsibilities

• Develop a thorough understanding of EWC Center services and products.
• Upsell and cross-sell retail products and waxing services.
• Educate guests on benefits and savings of Wax Passes.
• Process check-ins/check-outs, payments, refunds and reservations.
• Inform guests about pre-booking benefits and how to use the app for rescheduling.
• Open and close the center and maintain a clean, safe environment.

Skills

Customer service

Sales

Interpersonal skills

Communication

Flexibility

Education

High school diploma or GED

Job description

EWC Growth in Largo, FL is seeking a Guest Service Associate to create an exceptional guest experience while driving sales and supporting daily operations.

You will learn our services, upsell waxing treatments and skincare, process payments and refunds, manage reservations, and maintain a welcoming, sparkling lobby. Strong communication, reliability, and a positive, professional demeanor are essential. This is a hands-on role with ongoing training and real career growth within our luxury brand.