Guest Experience & Sales Associate, Wine & Spirits

ABC Liquors, Inc.; Jacksonville (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Tuition reimbursement

Wellness health insurance for INDIVIDU

Dental and vision plans

Company 401K

Employee discounts on wine and spirits

Employee assistance program (EAP)

Pet insurance

Job summary

ABC Fine Wine & Spirits in Jacksonville is seeking Retail Team Members to create a welcoming, fun and educational experience for our Guests by delivering exceptional service, assisting guests with selections, and helping keep the store clean, organized, and well-stocked.

You will greet guests, operate the POS with accurate transactions and age verification, participate in merchandising, and support store goals while complying with all policies.

Qualifications

• Must be 21 years of age or older.
• Ability to work a flexible schedule including nights, weekends, and holidays as business needs demand.
• No prior retail experience required, though previous customer-facing experience is a plus.

Responsibilities

• Greet each Guest upon entry and provide prompt, friendly, and engaging service throughout their visit.
• Operate Point-of-Sale (POS) system accurately, including processing transactions, applying discounts or promotions, verifying rewards accounts, validating product selections, ensuring legal compliance with age verification, and following proper cash handling procedures.
• Maintain Responsible Vendor status for alcohol & tobacco purchases by checking proper forms of identification for age verification while operating POS, wine taps, or tasting tables.
• Learn and promote ABC’s wide selection of wine, spirits, beer, and cigars, including our Sourced & Certified products.
• Assist with merchandising, restocking, and visual presentation of product on shelves and within beer coolers.
• Increase sales and product performance to meet store goals.
• Receive, unload, and validate invoices, organize and stock store deliveries.
• Maintain a clean, safe, and organized environment throughout the store and customer-facing spaces.
• Perform additional duties as assigned by Store Leadership.

Skills

Guest service

Friendly demeanor

Cash handling

Tools

POS system

Job description

ABC Fine Wine & Spirits in Jacksonville is seeking Retail Team Members to create a welcoming, fun and educational experience for our Guests by delivering exceptional service, assisting guests with selections, and helping keep the store clean, organized, and well-stocked.

You will greet guests, operate the POS with accurate transactions and age verification, participate in merchandising, and support store goals while complying with all policies.