Guest Experience & Retail Associate

ABC Fine Wine & Spirits; Palm Coast (FL); On-site; USD 17,000 - 23,000; Full time

Job summary

ABC Fine Wine & Spirits in Palm Coast, FL is seeking Retail Team Members to create a welcoming, educational guest experience while supporting store sales goals.

You will greet guests, operate the POS, promote our wine, spirits, beer, and cigars, handle merchandising, restocking, and keep the store clean and safe. No prior retail experience required; must be 21+. Flexible schedule including nights and weekends; training provided.

Qualifications

• Must be 21 years of age or older.
• Ability to work a flexible schedule including nights, weekends, and holidays as business needs demand.
• No prior retail experience required; customer-facing experience is a plus.

Responsibilities

• Greet guests upon entry and deliver prompt, friendly service throughout their visit.
• Operate POS system: process transactions, discounts, rewards, age verification, and cash handling.
• Maintain Responsible Vendor status for alcohol and tobacco; check IDs at POS, taps, or tasting tables.
• Promote ABC’s wine, spirits, beer, and cigars, including Sourced & Certified products.
• Assist with merchandising, restocking, and product presentation on shelves and beer coolers.
• Receive, unload, and validate invoices; organize and stock store deliveries.
• Keep store, stockroom, and customer areas clean, safe, organized.
• Assist with daily property upkeep: sweeping, debris removal, parking areas, carts, trash, restrooms.
• Provide wrapping service, assemble gift baskets, and offer carryout service.
• Stay current on training, policies, and product knowledge for compliant, high-quality service.
• Perform additional duties as assigned by Store Leadership.

Skills

Guest service

Flexible schedule

Team player

Tools

POS system

Job description

ABC Fine Wine & Spirits in Palm Coast, FL is seeking Retail Team Members to create a welcoming, educational guest experience while supporting store sales goals.

You will greet guests, operate the POS, promote our wine, spirits, beer, and cigars, handle merchandising, restocking, and keep the store clean and safe. No prior retail experience required; must be 21+. Flexible schedule including nights and weekends; training provided.