Wine & Spirits Retail Associate - Guest Experience

ABC Fine Wine & Spirits, Inc.; Jacksonville (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid vacation and PTO

Tuition reimbursement

ABC University - wine/spirits/beer/tob

Health insurance for individual and/or

Dental and vision plans

Company-matching 401K

Employee discounts on wine and spirits

Employee assistance program (EAP)

Pet insurance

Job summary

ABC Fine Wine & Spirits, Inc. in Jacksonville is hiring a Team Member to deliver friendly guest service, operate the POS system, and contribute to store sales goals. You will greet guests, verify IDs for alcohol, assist with stocking, and maintain a clean store environment.

Responsibilities include processing transactions, applying promotions, wrapping gifts, and supporting merchandising and daily duties. This role requires flexibility for nights/weekends/holidays and no prior retail experience

Qualifications

• Must be 21 years of age or older.
• Flexible schedule including nights, weekends and holidays.
• No prior retail experience required; customer-facing experience is a plus.

Responsibilities

• Greet each guest and provide prompt, friendly service throughout their visit.
• Operate POS system, process transactions, apply discounts, verify rewards, validate age, and handle cash.
• Maintain Responsible Vendor status for alcohol and tobacco purchases with ID checks.
• Learn and promote ABC’s wine, spirits, beer, and cigars; assist with merchandising and stock.
• Receive, unload, and validate invoices; restock and merchandise shelves and coolers.
• Keep store, stockroom, and customer areas clean and organized; assist with exterior property upkeep.
• Provide wrapping, assemble gift baskets, and offer carryout service when needed.
• Stay current on training, policies, and product knowledge; perform duties as assigned.

Skills

Customer service

Job description

ABC Fine Wine & Spirits, Inc. in Jacksonville is hiring a Team Member to deliver friendly guest service, operate the POS system, and contribute to store sales goals. You will greet guests, verify IDs for alcohol, assist with stocking, and maintain a clean store environment.

Responsibilities include processing transactions, applying promotions, wrapping gifts, and supporting merchandising and daily duties. This role requires flexibility for nights/weekends/holidays and no prior retail experience