Guest Experience Runner & Busser - Fast-Paced Dining

Kpot; Kearny (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

KPOT, a rapidly growing restaurant chain in Kearny, New Jersey, is seeking a Food Runner/Busser to enhance guest experiences. This role involves interacting with guests and ensuring smooth restaurant operations. Ideal candidates will thrive in a fast-paced environment and possess strong communication skills.

No prior restaurant experience is required, but attention to detail and a passion for hospitality are essential. Join our vibrant team and enjoy opportunities for career growth.

Qualifications

• Ability to stand and walk for extended periods.
• Ability to lift and carry 25–50 pounds.
• Strong attention to detail and communication skills.

Responsibilities

• Greet all guests promptly and warmly upon arrival.
• Assist with side work and opening/closing tasks.
• Support the front-of-house team in resetting tables quickly.
• Communicate clearly with kitchen staff regarding allergy orders.

Skills

Strong communication

Attention to detail

Team player

Ability to multi-task

Job description

Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 130 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate individual who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.

ROLE OVERVIEW

As a Server Assistant at KPOT Korean BBQ & Hot Pot, you are the bridge between the dining room and the kitchen. You will be instrumental in helping to create a smooth and enjoyable dining experience. This position is perfect for someone who loves interacting with people and thrives in a lively, fast-paced environment.

Duties and Responsibilities:

• Greet all guests promptly and warmly upon arrival.

• Answer guest questions regarding the menu and KPOT brand.

• Provide accurate information regarding menu, pricing, hours, promotions, and policies.

• Listen attentively to guests to ensure their needs are met.

• Assist with side work and opening/closing tasks.

• Observe and monitor table turnover by taking note of occupied, dirty or clean tables.

• Support the front-of-house team in resetting tables quickly to seamlessly transition tables to guests.

• Inform management of large parties, special requests, or guest concerns.

• Communicate clearly and concisely with the kitchen staff and management regarding allergy orders.

• Maintain a positive, energetic, and hospitality-focused attitude at all times.

• Multi-task and balance between bar and dining room orders.

• Be a team player, assisting other team members whenever needed to ensure guest satisfaction.

• Thank guests as they leave and invite them to return.

• Additional responsibilities as assigned.

Requirements

• Ability to stand and walk for extended periods (up to 8–10 hours per shift).

• Ability to lift and carry up to 25–50 pounds.

• Frequent bending, reaching, and repetitive movements in a fast-paced environment.

• Ability to work in varying conditions, including heat, cold, and noise.

• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Essential Functions:

• Prior restaurant experience is not necessary but preferred.

• Strong attention to detail.

• Strong communication and a passion for delivering world-class service at every touchpoint.

• Comfortable working around grills and hot cooking surfaces.