Guest Experience & Retail Cashier

Dollar Tree, Inc.; High Point (NC); On-site; USD 24,000 - 32,000; Part time

Job summary

Dollar Tree is seeking a Customer Service Associate to join our store team in High Point, NC, delivering a friendly shopping experience. You will assist customers with questions, process transactions at the register, and help maintain a clean, well-stocked store.

The role emphasizes reliable service, strong communication, and teamwork as you support merchandise flow, restock shelves, and ensure a safe, welcoming environment for customers and fellow associates.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service in retail, hotel, restaurant, grocery, or drug store preferred.
• Able to follow instructions and read operating documents.
• Ability to lift 30–50 lbs and perform frequent movement.
• Strong customer service and relationship management skills.
• Strong organizational and communication abilities.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage transactions at the cash register.
• Protect company assets and cash security.
• Stock and recover merchandise; unload trucks.
• Maintain a clean, safe store environment.
• Interact professionally with customers, associates, leaders.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Teamwork

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our store team in High Point, NC, delivering a friendly shopping experience. You will assist customers with questions, process transactions at the register, and help maintain a clean, well-stocked store.

The role emphasizes reliable service, strong communication, and teamwork as you support merchandise flow, restock shelves, and ensure a safe, welcoming environment for customers and fellow associates.