Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Raleigh (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Raleigh, NC is seeking a Customer Service Associate to deliver a great shopping experience.

You will assist customers with questions and recommendations, manage transactions at the cash register, maintain clean and stocked store areas, and help unload merchandise. The role emphasizes friendly service, accuracy in handling cash and protecting company assets, and teamwork with colleagues.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment for customers and staff.
• Keep the store clean, restocked, and presentable, including bathrooms and floors.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Physical ability

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Raleigh, NC is seeking a Customer Service Associate to deliver a great shopping experience.

You will assist customers with questions and recommendations, manage transactions at the cash register, maintain clean and stocked store areas, and help unload merchandise. The role emphasizes friendly service, accuracy in handling cash and protecting company assets, and teamwork with colleagues.