Guest Experience Specialist — Part-Time Retail

Dollar Tree, Inc.; Greenville (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a part-time Customer Service Associate in Greenville, NC to help deliver a great shopping experience. You will assist customers, handle transactions at the register, and maintain store cleanliness and stock levels.

The role emphasizes excellent customer service, strong communication, and the ability to work in a fast-paced retail environment, with a focus on safety and positive interactions with customers and team members.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks, stock replenishment.
• Ensure a safe, respectful environment and friendly interactions with customers, associates, and leaders.
• Maintain store cleanliness including bathrooms and floors.
• Other duties as assigned.

Skills

Excellent customer service

Relationship management

Organizational skills

Communication skills

Problem-solving

Decision-making

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a part-time Customer Service Associate in Greenville, NC to help deliver a great shopping experience. You will assist customers, handle transactions at the register, and maintain store cleanliness and stock levels.

The role emphasizes excellent customer service, strong communication, and the ability to work in a fast-paced retail environment, with a focus on safety and positive interactions with customers and team members.