Guest Experience & Retail Associate — Flexible Hours, PTO

Easterseals-Goodwill Northern Rocky Moun; Boise (ID); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

PTO

401(k)

Tuition assistance

FSA/HSA

Wellness program

Store discount

Job summary

Easterseals-Goodwill in Boise, ID is seeking a Customer Service Representative to greet guests, assist donors, and handle cashiering duties in a retail setting. You will help maintain clean displays, stock replenishment, and support store operations according to ESGW Best Practices.

We value reliability, clear communication, and the ability to work with guests of diverse abilities. This role requires flexible hours, including weekends and evenings, and completion of a background check.

Qualifications

• Knowledge of merchandise, cash register operations, and change-making.
• Ability to work with people having different abilities.
• Able to perform repetitive tasks independently.
• Must be able to work flexible hours, days, evenings, and weekends. Available to work all shifts desired.
• All positions require the completion of a background check.

Responsibilities

• Ensures guest service standards are met.
• Utilizes the “Guest Ready” book to help keep the store clean and organized.
• Acknowledges and greets guests who come within 10 feet.
• Asks guests to “Round-Up” to generate funds to support programs.
• Accurately processes guest merchandise-return transactions.
• Witnesses Team Member purchases, according to policy.
• Monitors potential safety hazards, reports them, and helps correct them.
• Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
• Applies Guest Service standards; providing clean and organized work area at check stands.
• Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.

Skills

Cashier operations

Change-making

Merchandise knowledge

Work with diverse abilities

Flexible hours

Background check

Education

High school/Equivalent

Job description

Easterseals-Goodwill in Boise, ID is seeking a Customer Service Representative to greet guests, assist donors, and handle cashiering duties in a retail setting. You will help maintain clean displays, stock replenishment, and support store operations according to ESGW Best Practices.

We value reliability, clear communication, and the ability to work with guests of diverse abilities. This role requires flexible hours, including weekends and evenings, and completion of a background check.