Guest Experience Retail Associate

Hyatt Hotels Corporation; Town of Thompson (NY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free room nights

Medical, dental, vision insurance

401K with company match

Free employee meal during shift

Generous paid time off

Employee stock purchase plan

Excellent training and development

Job summary

Hyatt Hotels Corporation is seeking a Retail Clerk for the Grand Hyatt Deer Valley in Utah. You will deliver exceptional guest service, keep the retail outlet tidy and well displayed, and make product recommendations to guests.

The position requires standing for long periods, flexible scheduling (including weekends/holidays), and compliance with beverage/service certifications as needed.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Ability to stand for long periods of time.
• Ability to lift, pull, and push a moderate weight.
• Flexible schedule including weekends and holidays.
• Alcohol server certification and/or food service permit as required.

Responsibilities

• Retail Clerk independently ensures the outlet and inventory are neat, organized and attractively displayed.
• Make product recommendations and deliver guest satisfaction at the point of contact.
• Serve guests, handle transactions and maintain accurate stock levels.

Skills

Customer service

Verbal communication

Stamina

Flexibility

Education

High school diploma or equivalent

Job description

Hyatt Hotels Corporation is seeking a Retail Clerk for the Grand Hyatt Deer Valley in Utah. You will deliver exceptional guest service, keep the retail outlet tidy and well displayed, and make product recommendations to guests.

The position requires standing for long periods, flexible scheduling (including weekends/holidays), and compliance with beverage/service certifications as needed.