Guest Experience Retail Associate

Macy's; Oak Knoll (MN); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Holidays

Job summary

Macy's is seeking a Customer Experience Colleague in Minnesota to deliver personalized shopping experiences across in-store and online channels. You will engage customers, make product recommendations, and drive sales while collaborating with teammates and brand partners.

Responsibilities include maintaining floor readiness, assisting with events, processing transactions, and building strong customer relationships through friendly service.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Strong communication and interpersonal skills.
• Ability to read and understand employment policies in English.
• Comfort with using electronic devices and handling transactions.

Responsibilities

• Create exceptional, personalized shopping experiences for customers across in-store and online channels.
• Engage customers, recommend products, and drive cross-category sales.
• Support floor readiness, merchandise setup, and event execution.
• Process transactions and participate in loyalty program activities.
• Collaborate with peers, store leaders, and brand partners to elevate customer experience.

Job description

Macy's is seeking a Customer Experience Colleague in Minnesota to deliver personalized shopping experiences across in-store and online channels. You will engage customers, make product recommendations, and drive sales while collaborating with teammates and brand partners.

Responsibilities include maintaining floor readiness, assisting with events, processing transactions, and building strong customer relationships through friendly service.