Guest Experience & Retail Associate

Imagine; BLOOMINGTON (MN); On-site; USD 19,000 - 26,000; Full time

Job summary

Imagine in Bloomington, MN, seeks an Exhibit & Retail Operations Team Member for the King Tut's Tomb discovery experience. You will greet guests, assist at the ticketing center, engage visitors at the photo station, and support sales in the gift shop while following safety protocols.

A friendly attitude and strong communication are essential. The role requires cash handling, teamwork, and the ability to thrive in a fast-paced environment, with weekend/evening hours and a focus on exceptional

Qualifications

• Retail or guest services experience preferred.
• Ability to handle cash and basic financial transactions.
• Strong communication and teamwork abilities.
• Comfortable in a fast-paced, high-guest-traffic environment.

Responsibilities

• Greet and engage every customer, creating a welcoming store environment.
• Answer customer questions and remain knowledgeable about all product categories.
• Provide product recommendations through suggestive selling to enhance the guest experience.
• Accurately ring up sales and operate the POS system according to company standards.
• Process returns and exchanges professionally and efficiently.
• Assist in stocking, organizing, and maintaining merchandise displays.
• Ensure 100% adherence to the store’s daily Checklist System.
• Work with team members to maintain a clean, safe, and presentable store at all times.
• Direct customers to different areas or locations as needed.
• Support store promotions and special events to drive sales and guest engagement.
• Assist with inventory counts and help track product levels.
• Communicate guest feedback or concerns to store leadership.
• Follow safety protocols and loss prevention policies at all times.

Skills

Cash handling

POS experience

Customer service

Retail sales

Team player

Communication

Tools

POS system

Job description

Imagine in Bloomington, MN, seeks an Exhibit & Retail Operations Team Member for the King Tut's Tomb discovery experience. You will greet guests, assist at the ticketing center, engage visitors at the photo station, and support sales in the gift shop while following safety protocols.

A friendly attitude and strong communication are essential. The role requires cash handling, teamwork, and the ability to thrive in a fast-paced environment, with weekend/evening hours and a focus on exceptional