Immersive Exhibit & Retail Operations Lead

Imagine Exhibitions Inc; BLOOMINGTON (MN); On-site; USD 50,000 - 60,000; Full time

Job summary

Imagine Exhibitions Inc. seeks an Assistant General Manager to oversee the Discovering King Tut's Tomb experience at the MOA venue. You will lead the venue team, ensure exceptional guest service, and coordinate retail operations and payroll.

The role emphasizes sales leadership, inventory control, safety, and on-site cash management, with authority in the GM's absence. Regular weekend work and flexible hours are required to deliver a world-class visitor experience.

Qualifications

• Proven experience managing all aspects of an entertainment venue.
• Ability to lead a team to maximize guest service and revenue while minimizing expenses.
• Flexible hours with regular weekend work.
• Experience overseeing retail operations, inventory, and POS systems.
• Strong customer service and staff training skills.

Responsibilities

• Oversee day-to-day operations of the venue and experiences.
• Manage sales, inventory, and cash handling at POS.
• Supervise displays and escalate guest service issues.
• Coordinate staff recruitment, training, and performance.
• Ensure cleanliness, safety, and guest satisfaction.
• Report daily sales and payroll costs.
• Communicate venue updates to stakeholders.

Skills

Guest service leadership

Sales & upselling

Team leadership

POS system

Cash handling

Inventory management

Staff development

Safety & operations

Tools

POS systems

Job description

Imagine Exhibitions Inc. seeks an Assistant General Manager to oversee the Discovering King Tut's Tomb experience at the MOA venue. You will lead the venue team, ensure exceptional guest service, and coordinate retail operations and payroll.

The role emphasizes sales leadership, inventory control, safety, and on-site cash management, with authority in the GM's absence. Regular weekend work and flexible hours are required to deliver a world-class visitor experience.