Guest-Experience Retail Associate

Auric Road LMR Management LLC; Big Sky (MT); On-site; USD 21,000 - 28,000; Full time

Job summary

Lone Mountain Ranch in Big Sky, MT, is seeking a Retail Associate to create welcoming, memorable experiences for guests in the Ranch retail spaces and Outpost. This role blends hospitality, guest engagement, merchandising, and daily operations while serving as a knowledgeable resource for guests visiting the Ranch.

This position suits someone who enjoys interacting with people, has an eye for presentation, and thrives in a fast-paced hospitality environment.

Qualifications

• Previous customer service, retail, or hospitality experience preferred.
• Friendly, outgoing, and professional demeanor with strong communication skills.
• Ability to multitask and remain organized in a busy environment.

Responsibilities

• Welcome guests into the retail space with warmth and hospitality.
• Assist guests with product selections and information about Ranch activities.
• Operate the POS system and process guest transactions accurately.
• Maintain clean, organized, and visually appealing retail displays and merchandise areas.
• Restock merchandise and assist with inventory counts.
• Share knowledge about featured products and local offerings with guests.
• Support Outpost operations and assist other departments as needed.

Skills

Customer service

Retail experience

Hospitality mindset

Communication skills

Teamwork

POS experience

Flexibility

Tools

POS software

Job description

Lone Mountain Ranch in Big Sky, MT, is seeking a Retail Associate to create welcoming, memorable experiences for guests in the Ranch retail spaces and Outpost. This role blends hospitality, guest engagement, merchandising, and daily operations while serving as a knowledgeable resource for guests visiting the Ranch.

This position suits someone who enjoys interacting with people, has an eye for presentation, and thrives in a fast-paced hospitality environment.