Guest-Focused Retail Associate - Flexible Hours (Montana)

Lone Mountain Ranch; Big Sky (MT); On-site; USD 19,286 - 27,552; Full time

Job summary

Lone Mountain Ranch seeks a Retail Associate to enhance guest experiences in the Ranch retail spaces and Outpost. You will engage with guests, help with product selections, and share information about Ranch activities, while maintaining attractive displays and smooth daily operations.

This role emphasizes hospitality, teamwork, and a proactive approach to merchandising, inventory, and guest services in a fast-paced resort setting.

Qualifications

• Experience in customer service or hospitality is preferred.
• Friendly, outgoing, and professional demeanor with strong communication skills.
• Ability to multitask and remain organized in a busy environment.
• Strong attention to detail and pride in maintaining visually appealing spaces.
• Comfortable working both independently and as part of a team.

Responsibilities

• Welcome guests into the retail space with warmth, professionalism, and hospitality.
• Assist guests with product selections, local recommendations, and information about Ranch activities and events.
• Operate the POS system and process guest transactions accurately and efficiently.
• Maintain clean, organized, and visually appealing retail displays and merchandise areas.
• Restock merchandise and assist with inventory organization and monthly inventory counts.
• Share knowledge about featured products, local artisans, and Ranch offerings with guests.
• Assist with guest check-ins for Ranch experiences and special events as needed.
• Support overall Outpost operations and assist other departments when needed.
• Maintain a positive, team-oriented attitude while contributing to a welcoming guest environment.

Skills

Customer service

Retail

Hospitality

Communication

Tools

POS system

Inventory control

Job description

Lone Mountain Ranch seeks a Retail Associate to enhance guest experiences in the Ranch retail spaces and Outpost. You will engage with guests, help with product selections, and share information about Ranch activities, while maintaining attractive displays and smooth daily operations.

This role emphasizes hospitality, teamwork, and a proactive approach to merchandising, inventory, and guest services in a fast-paced resort setting.