Guest-Experience Restaurant Manager

Socket.dev; Flower Mound (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Chili's is seeking a Manager in Flower Mound, Texas, to lead a high-energy team and deliver exceptional guest experiences. You will model accountability, coach Team Members, and ensure adherence to quality and safety standards.

As a Manager, you will drive restaurant results by managing costs, executing Chili's systems, and fostering open communication within the team and with guests. The role requires a passion for hospitality and a willingness to lead with heart and mind.

Qualifications

• Dependable team player
• Prefers to work in a fast-paced environment
• Great multitasking skills

Responsibilities

• Ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Identify root cause of issues while being self-reflective and holding yourself accountable first
• Foster open communication between Team Members and Management
• Influence Team Member behaviors by championing change and restaurant initiatives
• Lead with heart and mind
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems and performing quality Line Checks
• Hire, train, retain, and develop Team Members to take on larger roles
• Drive Guest engagement within the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Job description

Chili's is seeking a Manager in Flower Mound, Texas, to lead a high-energy team and deliver exceptional guest experiences. You will model accountability, coach Team Members, and ensure adherence to quality and safety standards.

As a Manager, you will drive restaurant results by managing costs, executing Chili's systems, and fostering open communication within the team and with guests. The role requires a passion for hospitality and a willingness to lead with heart and mind.