Guest Experience Representative

Regions Hospital; Saint Paul (MN); On-site; USD 25,000 - 33,000; Part time

Job summary

Regions Hospital is seeking a Guest Experience Representative to join our team. You will greet and assist all individuals entering the hospital, acting as the central point of contact to ensure hospitality and service from entry to exit.

You will work cooperatively with all departments to address a broad spectrum of needs in a professional, friendly, and efficient manner, with minimal supervision. This per diem role emphasizes excellent customer service in a fast-paced health-care setting.

Qualifications

• Experience in customer service, patient care, or guest service roles.

Responsibilities

• Greet and assist all individuals entering the hospital.
• Serve as the central point of contact to ensure hospitality from entry to exit.
• Act as the primary resource for staff and address a broad spectrum of needs in a professional, friendly, and efficient manner.

Skills

Customer service

English reading & writing

Communication

Job description

Regions Hospital is seeking a Guest Experience Representative to join our team!

Our Guest Experience Representative work cooperatively with all hospital departments and clinics to deliver optimal service to patients, families, and guests with minimal supervision. You will serve as a central point of contact by greeting and assisting all individuals entering the hospital to ensure the finest in hospitality and service is consistently provided from entry to exit. You will act as the primary resource for other hospital staff and to perform related duties as assigned. This position enhances Regions' customer service image by addressing the broad spectrum of needs, and/or concern and completes this in a professional, friendly, and efficient manner.

Work schedule:

Per Diem

Required Qualifications:

Experience: 1 year of experience in a customer service, patient care or guest service role.

• Must be able to speak English and be easily understood, read, write English and follow directions and/or oral instructions in English.
• Must have strong customer service skills and enjoy working in a fast-paced environment.

Preferred Qualifications:

Experience in a health care setting, security, law enforcement or behavioral health preferred