Customer Experience Specialist

Wawa, Inc; Kensington (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

ESOP

Tuition Reimbursement

401(k) Plan

Medical Coverage

Flexible Spending Accounts

Paid Time Off

Employee Discounts

Parental Leave

Job summary

Wawa, Inc in Kensington, MD is seeking a Customer Service Associate to greet customers and keep the store running smoothly. You will prepare breakfast items, built-to-order sandwiches, beverages, and pizzas, while maintaining a clean coffee station and welcoming displays.

You’ll operate the register, handle payments, activate fuel and gift cards, assist with lottery and ID checks, and help keep shelves fresh and stocked. The role emphasizes teamwork and friendly service daily.

Qualifications

• Must be 16+ years old with reliable transportation.
• Excellent communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare breakfast items, built-to-order sandwiches, specialty beverages, and pizzas; keep coffee station clean.
• Operate the cash register, handle payments, activate fuel and gift cards; assist with lottery and ID verification for age-restricted products.
• Keep stores clean, stocked, and inviting; perform housekeeping tasks such as dusting, sweeping, mopping, and trash removal.

Skills

Communication

Customer service

Teamwork

Multitasking

Job description

Wawa, Inc in Kensington, MD is seeking a Customer Service Associate to greet customers and keep the store running smoothly. You will prepare breakfast items, built-to-order sandwiches, beverages, and pizzas, while maintaining a clean coffee station and welcoming displays.

You’ll operate the register, handle payments, activate fuel and gift cards, assist with lottery and ID checks, and help keep shelves fresh and stocked. The role emphasizes teamwork and friendly service daily.