Guest Experience & Quick-Checkout Clerk

The Kroger Co.; Liberty (OH); On-site; USD 14,000 - 19,000; Full time

Job summary

The Kroger Co. is seeking an attentive retail associate to create an outstanding customer experience across the store. You will help customers, process transactions at the check lane, and ensure accuracy and efficiency while following company policies.

You will engage with customers, maintain a safe environment, and stay current with ads and promotions. The role requires basic math, strong communication, and teamwork in a fast-paced setting.

Qualifications

• Minimum: customer service experience.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the POS system and handle tenders (Cash, Checks, Credit/Debit, SNAP EBT, WIC, coupons) per policy.
• Adhere to cash handling limits and loss prevention guidelines.
• Follow policies for restricted items (alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.

Skills

Customer service

Stress management

Effective communication

Basic math

Tools

POS system

Job description

The Kroger Co. is seeking an attentive retail associate to create an outstanding customer experience across the store. You will help customers, process transactions at the check lane, and ensure accuracy and efficiency while following company policies.

You will engage with customers, maintain a safe environment, and stay current with ads and promotions. The role requires basic math, strong communication, and teamwork in a fast-paced setting.