Guest Experience & Product Educator

Lululemon Athletica; California (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health & dental

Paid time off

Retirement match

Employee discount

Fitness classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon is seeking an Educator who delivers world-class guest experience in our retail stores, sharing top-quality product education and authentically reflecting our community and culture. This role moves on the floor to engage guests, facilitates seamless transactions, supports omnichannel programs, and collaborates with store leadership to keep the environment welcoming and inclusive.

Candidates should be 18+, legally eligible to work in the U.S., and flexible to evenings, weekends, and

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Willing to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration & Teamwork

Enthusiasm

Education

High school diploma/GED

Job description

lululemon is seeking an Educator who delivers world-class guest experience in our retail stores, sharing top-quality product education and authentically reflecting our community and culture. This role moves on the floor to engage guests, facilitates seamless transactions, supports omnichannel programs, and collaborates with store leadership to keep the environment welcoming and inclusive.

Candidates should be 18+, legally eligible to work in the U.S., and flexible to evenings, weekends, and