Guest Experience Concierge - Flexible Front Desk Hours

Huntington Doubletree; Huntington (WV); On-site; USD 17,000 - 25,000; Full time

Job summary

Huntington DoubleTree by Hilton is seeking a Front Desk Associate to deliver warm, efficient check-in and check-out for guests at our Huntington, WV property.

You will handle payments, provide information, and coordinate with housekeeping and other departments to ensure guest satisfaction. The role requires flexible scheduling, strong communication, and a welcoming demeanor.

Join Shaner Hotels and grow in a team committed to hospitality excellence.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Skills

Customer service

Cash handling

Bilingual English/Spanish

Education

High school diploma

Tools

POS system

Computer basics

Job description

Huntington DoubleTree by Hilton is seeking a Front Desk Associate to deliver warm, efficient check-in and check-out for guests at our Huntington, WV property.

You will handle payments, provide information, and coordinate with housekeeping and other departments to ensure guest satisfaction. The role requires flexible scheduling, strong communication, and a welcoming demeanor.

Join Shaner Hotels and grow in a team committed to hospitality excellence.